Shipping

Effective Date: March 27, 2025
Company Name: Ghenadie Plamadeala LLC (dba Saleshopster)
Address: 3 Olde Orchard Park S, Burlington, VT 05403, United States of America
Email: [email protected]
Phone: +1 (620) 333‑0168
Support Hours: Monday–Friday, 9:00 AM–6:30 PM EST

1. Order Processing

• Orders are processed only on business days (Monday–Friday, Eastern Standard Time), excluding U.S. federal holidays (New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas).
• Payment must be accepted before processing begins.
• Cut‑off time for same‑day processing is 5:00 PM (GMT-05:00) Eastern Standard Time. Orders placed after this time, or on weekends/holidays, will be processed on the next business day.

2. Shipping Carriers & Methods

Carriers: USPS, DHL, EMS, and local postal services.

3. Estimated Delivery

Delivery Time = Handling Time + Transit Time
Typical transit within the continental U.S.: 4–9 business days. Delivery estimates are not guaranteed. Once shipped, delays are outside our control.

Upon shipment, you’ll receive a tracking link via email (check spam/junk folders). Allow 3–7 days for carriers to scan packages into their system; tracking updates become visible once scanned.

4. Shipping Restrictions

We do not ship to:

• Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands
• APO/FPO addresses
• International destinations

5. Personalized Orders

Customized or personalized products require additional design time. We’ll notify you if extra processing time is needed based on order complexity.

6. Incorrect Address Policy

Please verify your shipping address at checkout. Saleshopster is not responsible for:

• Packages delivered to incorrect addresses due to customer error
• Returns to sender; such orders will be disposed of by carriers
• Loss, theft, or damage if you request forwarding/redirecting after shipment

If a return occurs due to an incorrect address, you must pay a re‑shipping fee to resend your order.

7. Order Tracking & Support

If your order exceeds its estimated delivery window, or tracking remains unavailable 7 days after shipment, please contact us for assistance.

For all shipping inquiries, reach out via:

• Email: [email protected]
• Phone: +1 (620) 333‑0168

Your satisfaction is our top priority—thank you for shopping with Saleshopster!